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Understanding the Counteroffer: What It Means and How to Respond

Candidate Counteroffer Strategy: What Employers Should Know 

You find your finalist. They’re aligned, enthusiastic, and ready to accept. Then, silence.   

Days go by. Maybe they ghost. Maybe they stall. And just when you think you’ve lost them, you hear the phrase every hiring team dreads: 

“I’ve received a counteroffer.” 

Counteroffers are more common than ever, especially in executive and high-impact CPG roles. And while they don’t always derail the hire, they introduce uncertainty, delay, and leverage that didn’t exist before. 

In this blog, we’ll unpack what counteroffers really signal, how they impact the executive hiring process, and what hiring leaders can do to stay ahead of them. 

What a Counteroffer Actually Tells You 

A counteroffer usually comes at the end of a lengthy recruiting cycle, just when the finish line is in sight. But it doesn’t always mean the candidate was using your offer for leverage. Often, it’s a reflection of how reactive the candidate’s current employer is. 

A strong executive offer puts pressure on the incumbent company to evaluate risk. If losing that person will cost them time, knowledge, or momentum, the response is often immediate—and generous. Think salary bumps, title upgrades, or vague promises about “where this is going.” 

But here’s the nuance: a counteroffer doesn’t necessarily mean the candidate wants to stay. It just means they’re being pulled in two directions—and one of them has history. 

How you respond makes all the difference. 

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The Quiet Signs a Counteroffer Is Coming 

You don’t always get a heads-up. But most hiring teams can sense a shift when a counteroffer is brewing. The signs are subtle but consistent. 

The candidate suddenly needs “a few more days” to make a decision. They start asking logistical questions without confirming their intent. Enthusiasm dips—but communication doesn’t stop.

This is where most hiring teams freeze or wait it out. Instead, it’s when you should double down on clarity. The longer you leave the door open, the easier it becomes for the other side to fill the space. 

How Counteroffers Disrupt Executive Hiring 

Counteroffers don’t just affect the candidate—they disrupt your internal process. Your team may have already disengaged other finalists. Offer approval workflows may be completed. Timelines are built around onboarding. 

When a counteroffer surfaces, it restarts the emotional clock. Suddenly, trust is on pause. Your leadership is questioning the hire. And internal candidates who were passed over may now feel overlooked for nothing. 

Worse, if the candidate accepts the counteroffer, you’ve not only lost time—you’ve sent a signal to your own org about the volatility of the process. 

That’s why managing counteroffers isn’t just about negotiation. It’s about protecting your talent pipeline and preserving internal credibility. 

The Right Way to Talk About Counteroffers 

Whether you’re working with a retained search partner or handling recruiting internally, counteroffers should be discussed early—and often.

Ask candidates during early interviews if they’ve received counteroffers in the past, and how they handled them. Gauge their current employer’s tendencies. Do they typically match offers? Do they have a history of retention moves once an employee resigns? 

More importantly, dig into the candidate’s actual motivators. If compensation is the primary driver, they’re likely to be swayed by a raise. But if they’re leaving due to leadership, misalignment, or lack of growth, a counteroffer may only delay the inevitable.

The more you understand what’s really driving their move, the better you can prepare for what comes next. 

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Preempting the Counteroffer Conversation 

The best way to handle a counteroffer? Make it irrelevant. 

This means crafting an offer that’s rooted in more than just compensation. It means personalizing the conversation around impact, growth, and leadership visibility. It means showing how your company will unlock the next chapter of their career—something a raise alone can’t promise. 

And if you’re working with a recruiting partner, alignment on offer positioning is critical. Candidates should understand why this move makes sense now, not just financially but professionally. 

When Candidates Accept a Counteroffer 

Sometimes, despite everything, the candidate stays. 

That’s not always a loss. 

Candidates who accept counteroffers often reenter the job market within 6–12 months. The issues that drove them to explore externally usually resurface. If your team handled the process well—clear communication, no resentment, kept other candidates warm—you might be the first call when they start looking again. 

But if the exit was messy, you won’t. 

So keep doors open. Preserve relationships. And protect your own process in the meantime. 

What Hiring Leaders Should Remember 

Counteroffers are not failures. They’re data points. They reveal what your competitors are willing to do to keep talent—and where your candidate’s real priorities lie. 

By addressing counteroffers with clarity and strategy, you position your company not just to win hires, but to win the right ones. 

If your talent pipeline feels stuck or your offers keep stalling, it may be time for a new playbook. 

 Let’s build smarter hiring strategies—together. 

Contact Protis Global 

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In 1995, our founders embarked on a journey that would disrupt the status quo of the executive recruiting industry. We have been transforming companies and lives ever since.

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Brent Albertson

CEO, Zing Zang LLC

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“ Our experience with Protis Global has been very positive. They have strong multi-industry CPG experience and understand our business model and standards. They know the difference between an “A-player” and a “B-player” in several functions, and the honesty around that standard helps us move faster. Mike and team set up a great process, especially in early canvassing and vetting that helps our leaders engage at the right time and make decisions fast. ”

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Colin Nolan

Executive Vice President, Mark Anthony Brewing Inc.

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“Protis Global’s approach to talent acquisition is marked by diligence, transparency, and a genuine dedication to client satisfaction. Their strategic insights and personalized service have made a substantial impact on our organization, ensuring that we always have the best professionals driving our initiatives forward. The team at Protis Global demonstrates a keen ability to identify individuals who not only possess the requisite skills but also align seamlessly with our company culture.”

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Hilal Tabsh

Chief Revenue Officer, Glass House Brands

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“Over the last 10+ years my experience with Michael Bitar and the Protis Global team has been exceptional across multiple industries. Michael and his team work to get to the true needs of my hiring plan and partner with us throughout the process. They understand our business, company culture, what success looks like, and then propose candidates that will produce results while also fitting into our team dynamic. Overall it’s a great team and experience and I would recommend to anyone looking to hire top-notch quality candidates reach out to Protis Global and Michael Bitar.”

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Peter Iglesias

Chief Executive Officer, Bespoken Spirits

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“I highly recommend Protis Global as a top-notch recruiting agency. I have had the pleasure of working with them for the past 15 years, both as a candidate and employer in the Spirits and Wine industry. In my 25 years of experience, I have found Protis Global to be the most efficient and effective recruiting agency I have ever dealt with. Protis Global has consistently come through for me in the clutch, providing exceptional professionalism and execution in job searches and placements. Their dedication to finding the right fit for both candidates and employers sets them apart from other agencies. I have always been impressed by their ability to understand the needs of both parties and successfully connect them in a timely manner.”

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Soley Van Lokeren

SVP, People

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“I have been in the field of human resources for over thirty years, in executive level roles both in-house and in outsourced positions. Michael Bitar is my favorite talent acquisition professional with which I have ever worked. He cares deeply about building a relationship with his clients, learning their business, culture, challenges, and truly understanding the needs of a role requisition. His approach is mirrored by the rest of the Protis team, who are courteous, thorough, and who make you feel like you are their only client. Protis successfully delivered hires for our Chief Commercial Officer role and for three key challenging roles (in both Marketing and Sales). They are simply – the best!”

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Brian Kuz

Chief Sales Officer

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“Protis is unique in their go-to-market strategy in that they not only find the right candidate for the role, but they find the right opportunity and company for the candidate. Protis Global looks for people who are ready to make a change...I will continue to recommend Protis Global as one of the best placement agencies in the World, as I have worked on every continent and have dealt with the big executive placement firms and the boutique ones. Protis shines above all, and as long as I am hiring, I will continue to go to Protis Global first, if not exclusively.”

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Chris Hall

CEO, poppi

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“Partnering with Protis Global has been a game-changer for poppi. They understood our vision and the unique challenges we faced as a rapidly growing brand. Their expertise in executive search helped us find the right leaders who not only fit our culture but also brought the skills and passion needed to drive accelerated growth. The Protis Global team actively took our feedback and adapted the search so that we could focus on what we do best – creating innovative, healthy beverages that our customers love. They’ve truly become an extension of our team, and we couldn’t imagine achieving our success without the team members they helped us to bring aboard.”

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Chad Palma

President of Sales, Spindrift

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“Michael Bitar and the Protis team have been such a pleasure to work with over the years. Not only do they do amazing work with recruiting but we have also developed a partnership between our two companies. Michael and his team provide a crucial role in reviewing my hiring needs at the beginning of each year. Once the review is complete, Michael begins searching for quality candidates that fit the role and culture for Spindrift. He and his team do an outstanding job of finding the right candidates for the position in need. I highly recommend Michael and the Protis team for your hiring needs.”

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John Sacksteder

President, Mark Anthony Brewing Inc

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“From the start, the relationship with Protis Global was different than other recruiting firms.  The team had a deeper level of commitment and desire to learn about our business than I had experienced with other firms. Our company was experiencing a time of exponential growth and our staffing needs were complex. We needed very experienced people across every possible function in the Operation and Supply Chain Teams and we needed them in a hurry. The Protis Global Team mobilized quickly and established a methodology to identify strong candidates and work them through the interview process in a professional and timely manner. Their grit, determination, understanding our needs and culture, sense of urgency and drive to exceed our expectations set them apart from the pack.”

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Chief People Officer at IJW Whiskey

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“The team worked quickly and efficiently to find a unique position.”

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VP of Supply Chain at Lallemand

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Everyone involved was extremely helpful - Gary, Michael, Ben - thank you!! The team didn't only search for candidates based on the job description, but also the qualities that I look for in candidates. 

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VP of Product Technology & Innovation

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The interview process was smooth and extremely professional. Ben and team represented me as much as they represented the company. 

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Regional Business Manager - Foodservice

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Consistent communication, updates, and detailed knowledge of the client. The whole experience was top notch!

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Very simplistic process finding the right role for the right candidate...keep up the great work! 

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Don Stohrer Jr.

CEO, Arla Foods USA

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“We’ve been a Protis Global client for eight years, and during this time have always appreciated the thoroughness of the recruitment process, as the candidates brought to us have been well-vetted, not only from a competency perspective, but more importantly from a [cultural] fit dynamic. Mike and the team have always been highly engaged to ensure they bring us candidates that match our culture. That’s been critical to the success of the candidates that have landed here by way of our relationship with Protis.”

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