Director of Operations & Strategy
Yashira is an enthusiastic operations and management professional with over 12 years of experience in a variety of industries. From hospitality to higher education, her strong focus on customer service has allowed her to make an impact in organizations through creating and implementing strategies that engage customers, lead to memorable experiences, and increase revenue.
Yashira joined Protis in 2016 as Operations Administrator and quickly became an integral part of the Protis family implementing processes that lead to increase in efficiency and net revenues. A family decision led her to move to Tampa, Florida, where she worked for the University of South Florida, but she continued being an asset to Protis by staying connected and working on remote projects as needed.
Her talent for carefully balancing between idea generation and tactical execution with a customer-centric approach has made her an asset to many organizations, and in 2021 she returned to serve as Protis’ Director of Operations & Strategy.