General Manager

Job Description:

Job Title:

General Manager

Summary:

you constantly inspire your team to go the extra mile for our guests keeping expectations + standards high. you recognise succession is vital for a strong talent pipeline and you are proactive in developing your people. through coaching + developing, you lead your team to be the best they can be

Job Duties:

• create a positive environment where people feel cared for, can be their best and are valued for their contribution
• you ensure your whole team creates a brilliant welcome, induction + training experience for new starters
• you’re always on the look out for talent, planning recruiting in advance
• you spot, nurture + develop talent within your team
• you ensure strong succession across every role within your restaurant, encouraging responsibility for this at every level of management
• you create a culture of great communication, including regular team briefs + management meetings
• you build a ‘coaching on the go’ mentality with your management team
• you ensure that every person in your team has a talent review + personal development plan
• you effectively delegate responsibilities to your management team + regularly follow up
• you proactively manage individual + team performance
• you recognise high performance + celebrate success within the team
• you ensure all forms of training are completed within the set timeframes

Background Requirements:

Ideally 2+ years of full service and fast casual GM experience.