Demand and Supply Planning Analyst

Website protisglobal Protis Global

Smart Talent Strategies for Consumer Brands

Overall purpose of the role

Responsible for overseeing the demand planning and supply planning processes for our business to drive the S&OP cycle for our company. Working in collaboration with Sales & Marketing to generate a robust sales volume and value forecast, and with Sales, Operations, Supply chain and other stakeholders to plan local domestic production and imported products to ensure excellent customer service and management of supply chain costs.

Working relationships


Milling Team, Quality Assurance Team, Maintenance Team, Operations Team, Shipping Team, Packaging Team, Paddy and Sanitation Team, Accounting Team, Sales, marketing, finance, logistics, customer service, supply planning, procurement


Geographical responsibility:


Travel %:


Work Environment:

Our Plant

Direct Reports:

1 direct report*

Decision making authority

Decisions Expected

Recommendations Expected

· Reviewing demand plan and coordinating the preparation of supply plan and communication to all required stakeholders.

· Managing imported purchasing to balance customer service, logistics and inventory.

· Making recommendations to the business on systems improvements to support better S&OP outcomes.

· Responsible for optimisation of our site, balancing production, rice supply, service and sales by guiding Site Plant Manager

· Collaborate with Sales/Customers to manage and prioritise order vs demand during periods of restricted supply and work with Finance to ensure financial implications are understood and approved by senior management.

· Ensure execution decisions are based on the principles of balancing service level, production complexity, inventory and commercial viability.

· Changes to the forecast based on analysis of historical and category data.

· Identify trends and patterns that can be applied to forecasts.

· Communicate risks and opportunities to the commercial and supply teams.

· Establish short term and long term demand and supply planning processes

· Improvements in Demand Planning Systems and Processes.

· Improvements in Supply Planning Systems and Processes

· Improvements in utilisation of SAP.

· Management of short term import supply constraints.

· Looking for ways to reduce cost and complexity and improve processes/systems and ways of working.

· Improved Supplier management and communication processes.

Major challenges

· Develop strong and effective partnerships with internal stakeholders.

· Drive adherence within the business to the S&OP cycle and manage data flows.

· Building strong relationships and ability to influence senior management by providing recommendations at S&OP.

· Drive improvement in our systems (SAP & IBP) and processes for both supply and demand.

· Improve customer service through improvements in demand management and supply planning systems and processes

· Work with Sales and Marketing teams to drive increased sales forecast accuracy.

· Develop strong and effective partnerships with suppliers, improve communication and put in place effective supplier management processes.

· Work closely with the logistics team to reduce costs in our network.

· Effectively managing the supply chain by proactively managing supply gaps, shortfalls and new product launches.

· Management of supply chain related issues/risks, including detailed assessment by market and/or port of destination with sales managers to address short term supply challenges.

· Facilitate communication flow between Sales, Operations and logistics; highlight risks and opportunities, providing recommendations to optimise operational/financial outcomes.

Knowledge, experience, competencies and motivation

Competencies and qualifications (or equivalent) referenced should align with the applicable industrial instrument (i.e.: Modern Award / Enterprise Agreement).

Knowledge (i.e.: tertiary, trade)



· Bachelor level degree in Business, Supply Chain or equivalent

· Demand planning & supply planning accreditation/training

Work Experience (technical and behavioural)



· Minimum 10 years’ Supply Chain experience

· Experience in managing and developing people

· Process/System improvement

· Background in agronomic and international commodities markets.

· Supply Chain/Operations experience




Competency areas to be successful in the role (i.e.: computing, negotiating, leadership, project management, etc.)



· Ability to drive optimal outcomes whilst maintaining objectives within a broader management team

· Ability to flex between strategic and executional considerations

· Excellent system/excel skills

· Ability to draw relevant information from analytical data for key decision making

· Good attention to detail

· Collaborative working style, successful in both cross functional teams and project roles

· Strong influencing skills

· Effective relationships and business partnering

· Confident to make business critical decisions in pressurised environment

· Ability to prioritise in a fast paced business environment

· People development and/or mentoring skills

· Project management

· Procurement background

· Negotiating

Our Behaviours – for all levels

Customer focussed

Intellectually curious

Without our customers, nothing matters. So we work tirelessly to deliver the highest quality product, demonstrating an unbridled passion for customer service excellence, safety and sustainability.

We will run on questions, not answers, to create an environment that will keep curious minds active. We will encourage open engagement and collaboration and look at challenges as opportunities to unearth fresh, creative ideas, or new solutions.


Good communicators

We do what we say and say what we do, making smart, enterprise-wide decisions as well as taking personal accountability for results or outcomes. Being decisive also means being brave, so we’re not afraid to take calculated risks to make a difference in the way we work.

We work hard on being respectful communicators, and pride ourselves on taking the time to listen and respond (not react). We practice coaching and the more we communicate, the deeper the understanding. That way, everyone has the same set of facts.

Key areas of responsibility


Time spent: Total = 100%


Full, Partial, Supportive

Accountability and Indicators

E.g. Managing, Accountable, Coordinating, Leading, Reviewing, Acting on, Influencing, Follow, etc. Must be measurable.

Demand Planning & Forecasting



· Short Term – Monitor actuals against forecast within current month and highlights risks through to sales and supply teams.

· Report on historical demand and forecast accuracy results, identifying key issues and trends that need to be addressed in future forecasts.

· Medium to Long Term – Work in collaboration with Sales to generate a robust sales forecast.

· Create, maintain and develop the reports required for the monthly Demand Planning and S&OP cycle

· Manage the Demand Planning forecasting process, integration of systems, and accurate data flow to support down-stream supply chain activities.

Supply Production Planning/Posting



· Plans and schedules workflow for production according to previously established manufacturing sequences and lead times.

· Schedules production lines in coordination with requirements to sales forecast.

· Expedites operations that delay scheduled and alters schedules to meet unforeseen conditions.

· Manage multiple tasks with varying timelines and priorities


Monthly Reporting


· Assists with analysis of actual verses planned production manufacturing variances on a monthly basis

Inventory Management


· Manages day-to-day usage to ensure inventory, inbound logistics, and plant communication/support goals are achieved.

· Actively manage inventory to avoid / reduce financial impact of SLOB stock

· Assist with production planning activities and cycle counts of all materials

· Ensure inventory levels are optimized in line with working capital targets.

SOP cycle/forecast


· Prepares assigned tasks and analysis for monthly “SOP” ((Sales and Operations Planning) process and reporting cycle

· work with Sales team to obtain sales forecast/and inventory supply forecasts

· Recommend PO quantities and set up all POS for approval

Process and System Improvement


· Identify areas for process improvement or efficiencies in role

· Partner our and other teams to implement process improvement and systems.

Supply Planning – Imported Finished Goods


· Develop robust working relationships and meeting cadences with all suppliers.

· Use SAP for Supply Planning and ensure all master data and reports are accurately maintained.

· Create Purchase Orders for imported Finished Products from Overseas Suppliers.

· Maintain 98% customer service levels

· Manage Order priority and redirections to ensure that Customer expectations are met in times of critical order supply

· Engage in NPD projects to effectively manage stock changeovers or run in/outs.

· Management and escalation of issues as appropriate.

People Development


· Effectively lead one direct report to manage demand and/or supply planning related functions

· Provide leadership in terms of prioritising tasks and assessing skills gaps to continuously improve team performance.

· Establish appropriate development plans for team and put in place regular check-ins to assess progress and further their development.

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